Wednesday, February 1, 2012

Bejeweled 2 won't install?

I got the game yesterday and every time I go to click 'install' it comes up with a black box in the corner of my screen, opened task manager and it says it isn't responding.

I looked on the case and it is compatible with Vista.

Does anyone know the problem or how I can fix it?Bejeweled 2 won't install?
i see you live in the UK

could that be the problem?

some games are only made for the US and they wont work on a UK computer.

that probably isnt the problem but it might be

i copied and pasted what POPCAP (the people who make bejeweled) says


If you bought a retail CD-ROM version of a game and are encountering errors when you try to install, we suggest the following steps:

1. Uninstall any previous instance of the game on your computer.

If you have ever downloaded a free trial version of the same title from our site or any other, the previous installation is probably getting in the way of your current installation procedure. For instructions on uninstalling a game, click here.

2. Try running the installer in Compatibility mode.

(If you are on a Mac, skip to step 4!)

Click here for instructions on Compatibility settings. To set the Compatibility options for the installer before running it:

With the disk in your CD-ROM drive, click the Start/Windows menu, then My Computer
Right-click on your CD-ROM drive, and select Open
Open the file called "installers"
Right-click the installer for your game (e.g. Bookworm Setup, Peggle Setup, etc.)
Follow the Compatibility troubleshooting instructions for your version of Windows.

3. If you receive the error message "install is corrupted:"

Uninstall your game using the game's uninstall tool.
Restart your PC.
Reinstall your game.
Uncheck the box that says "Launch game now" and select done.
Launch your game using the shortcut on your desktop.

4. If you are still having trouble:

Please click Contact Us below, and include the following information:

Title of the game
Error message received or description of difficulty encountered
Operating System of the computer you were trying to install on if it is different from the computer you are using to contact us

i copied and pasted the customer service contact info here for you. if this doesnt work then send them an email. dont panic though, i am sure this problem can be fixed

http://support.popcap.com/help/6#content

No comments:

Post a Comment